Terms & Conditions & Delivery times.

At busy times of the year delivery will take longer.

Estimated delivery times. These are estimates only and goods may well arrive sooner but cannot be guaranteed.

Some countries hold items in customs, busy times also mean longer queues in customs too.

UK is 3-5 working days at this time.

Australia: 10-21 business days

Canada: 14-21 business days
Greece: 7-14 business days
Ireland: 7-14 business days
North America: 10-21 business days
Europe: 7-10 business days
Australia, New Zealand and Oceania: 10-14 business days
Asia Pacific: 14-21 business days
Latin America and the Caribbean: 10-21 business days
I’ll do my best to meet these delivery estimates, but cannot guarantee them.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

I accept returns, exchanges and cancellations.

Contact me within: 3 days of delivery
Send items back within: 7 days of delivery
Request a cancellation within:  2 days of purchase
If an item has been damaged in the post I will require clear photos of the item and the packaging before another can be sent out.
If you change your mind once it has arrived, you will need to pay the return postage. Once the item has arrived the refund will be made.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalised orders
  • Digital downloads

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me at: rosina40@gmail.com if you have any problems with your order or if you have an inquiry.
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